2533915 - SAP SuccessFactors SSL Certificate Renewal Schedule and Public Certificate Repository

In our ongoing efforts to build and manage transparency with our customers, we are happy to publish our SSL certificate life-cycle in advance to enable your environment with the latest secured SSL certificates. This KB article will be used to consolidate and publish all SSL certificates with their tentative deployment date and public certificate download links.

SSL certificates are used for encrypting files from one point to another; this is mainly used in integrations and file transfers. These digitally bind a cryptographic key to an organization’s details for secure transfer.

Note: The SSL certificate renewal does not impact the BizX Single Sign On (SSO) certificate.

IMPORTANT NOTES

Schedules and Email Notifications

• The certificate will be attached to this article only 28-30 days prior to expiration.
• SSL Certificate Renewal Notifications will be published 45 and 30 days prior to the certificate expiration date to remind you of the "call to action".
  This means, you might have received the first email already, but the certificate is still not available. You will receive a second email. 
• We will initiate the deployment process around 15 days prior to the certificate expiration date.
• You will receive a final notification 7 days prior to the deployment of the certificate.

Uploading the certificate

After downloading the certificate from the Attachments section of this KBA, it should be handed to your internal IT resources. The reason is because the certificate updates are applied on your third-party servers, and this is done by those servers' admins - which is generally deferred to the customers' IT.

SuccessFactors Support team does not possess the specific knowledge required to guide or assist in the installation of these certificates on third-party servers or tools.

FAQ

This article offers an FAQ section with relevant information on this topic. We recommend going through it before opening a support case.

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