SAP Knowledge Base Article - Public

2677144 - An Error occurred when trying to update Work Order Information

Symptom

  • An Error occurred when trying to Edit Work Order Information
  • fingerprint=f3f3b1e000261ef0bd8b575a38b78c04851cc6fd

cwf1 Capture.PNG

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SAP SuccessFactors HCM Core
  • Employee Central
  • Contingent Workforce

Cause

There is no ECWK event record in the Job Information record:

cwf3 Capture.PNG

This is correct:

cwf2 Capture.PNG

Resolution

To resolve this issue:

  1. Delete the Job Information records
  2. Delete the Work Order records
  3. Re-import the Work Order
  4. Re-import the Job Information

Keywords

SF, success factors, EC, CWF, End Contingent Worker, End CWK, date , KBA , LOD-SF-EC-CWF , Contingent Workforce , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions