SAP Knowledge Base Article - Public

2677144 - An Error occurred when trying to update Work Order Information - Employee Central

Symptom

  • An Error occurred when trying to Edit Work Order Information
  • fingerprint=f3f3b1e000261ef0bd8b575a38b78c04851cc6fd
  • fingerprint=c6043659a3b89d4b6025a90c48e79315cd93e052

cwf1 Capture.PNG

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SAP SuccessFactors HCM Core
  • Employee Central
  • Contingent Workforce

Cause

There is no ECWK event record in the Job Information record:

cwf3 Capture.PNG

This is correct:

cwf2 Capture.PNG

Resolution

To resolve this issue:

  1. Delete the Job Information records
  2. Delete the Work Order records
  3. Re-import the Work Order
  4. Re-import the Job Information

See Also

2643193 - Incremental load and Full Purge import of Work Order on various scenarios of Contingent Worker.

2317955 - How to Correct or Remove Job Information Via Import in Full Purge Mode - EC - SAP for Me

Keywords

SF, success factors, EC, CWF, End Contingent Worker, End CWK, date, contingent worker, Cannot invoke "com.successfactors.hris.bean.eo.EmpJobInfoEO.getUsersSysId()" because "empJobInfoEO" is null, employee central , KBA , LOD-SF-EC-CWF , Contingent Workforce , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions