SAP Knowledge Base Article - Public

3316471 - For rehire with old employment only Additional data collection and Complete esign step status is showing in Onboarding dashboard

Symptom

Rehire with old employment candidate showing only ADC and signature step in onboarding dashboard

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Candidate is initiated from recruiting
  2. Candidate enters rehire flow and is available in Perform Rehire Verification To Do
  3. Can accept as rehire on old employment here or continue as new hire
  4. I continue as new hire
  5. Complete New Hire Data Review Step (NHDR)
  6. Complete New Hire Activities (NHA)
  7. Candidate completed Personal Data Collection (PDC)
  8. Candidate enters second rehire check
  9. Candidate is available in Perform Rehire Verification To Do
  10. Accept Rehire as Rehire with Old Employment (ROOE)
  11. Additional data collection step is created.

Cause

For ROOE New Hire Data Review and Personal Data collection step is skipped. New Process starts with Additional Data Collection and New Hire Activities

Resolution

Hence its expected functionality to have only the Additional data collection and signature step in the onboarding dashboard.

Keywords

Rehire, Old employment , new hire data review , PDC , onboarding , dashboard , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding 2211