3341209 - To-do panel showing HTTP 404 error and Picklist Center not loading any data

Symptom

To-do Panel showing HTTP 404 error for TodoEntryV2. Example: "/odata/v2/restricted/TodoEntryV2/TodoEntryV2";
Picklist Center not loading any data;
Status gave 404 error for To-do tile;

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

Login to any impacted instance
Click on the To Do icon in header to open To Do Panel. 404 error will be shown
Go to Picklist Center. No picklist data will be shown.

Cause

Caused due to OData API metadata cache.

Resolution

Perform Odata API metadata Refresh to resolve the issue

Follow below steps to refresh metadata:

Go to Admin Center;
At the Search Tools, search for OData API Metadata Refresh and Export
When clicking Refresh, notice the message “Refresh Successful!” after metadata gets refreshed.

To‑Do Panel Hidden When Latest Shell Bar Experience Is Enabled

If the latest experience for the SAP shell bar is enabled, the To‑Do panel/icon will not appear in the header as documented in Changes Included in the SAP User Experience Updates | SAP Help Portal

This is because the To‑Do panel is being deprecated as it no longer aligns with SAP’s latest user experience standards.

See Deprecation of To-Do Panel | SAP Help Portal for more details on the deprecation.

How to Check Whether the Latest Shell Bar Experience Is Enabled

Go to Company System and Logo Settings.
Search for Enable the latest SAP shell bar.
- If this is checked, the To-Do Panel will NOT be displayed on the header / shell bar.
- If this is unchecked, the To-Do Panel will be displayed.

Keywords

To Do, To-do side panel, to-do not working, error with To Do, error 404, To Do Tasks, To Do tasks not showing, Picklist Center, Centre. , KBA , LOD-SF-PLT-TOD , To-Do List Issues , LOD-SF-PLT-PCK , Picklist Management Issue , Problem

Product

SAP SuccessFactors HCM Suite all versions

3341209 - To-do panel showing HTTP 404 error and Picklist Center not loading any data - SuccessFactors