3341209 - To-do panel showing HTTP 404 error and Picklist Center not loading any data - SuccessFactors

• To-do Panel showing HTTP 404 error for TodoEntryV2. Example: "/odata/v2/restricted/TodoEntryV2/TodoEntryV2";
• Picklist Center not loading any data;
• Status gave 404 error for To-do tile;

SAP SuccessFactors HCM Suite

1. Login to any impacted instance
2. Click on the To Do icon in header to open To Do Panel. 404 error will be shown
3. Go to Picklist Center. No picklist data will be shown.

Caused due to OData API metadata cache.

Perform Odata API metadata Refresh to resolve the issue

Follow below steps to refresh metadata:

1. Go to Admin Center;
2. At the Search Tools, search for OData API Metadata Refresh and Export
3. When clicking Refresh, notice the message “Refresh Successful!” after metadata gets refreshed.

2171588 - OData API Metadata Refresh and Export in SuccessFactors Cloud

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