SAP Knowledge Base Article - Preview

3361874 - Performance Best Practices for C4C and how to troubleshoot

Symptom

Performance problems could be sporadic, which means it only happens occasionally and we don’t know when it would happen again. It may also be the case that we may experience slow performance over a broader range of time, can be reproducible or in general we are not happy with the performance of the application.

The cause for slowness can quickly be identified by looking at the interaction’s performance statistics. This can be accessed by right clicking anywhere on the browser screen and selecting the option “Inspect” in Google Chrome or “Inspect Element” in Microsoft Internet Explorer.


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Environment

SAP CLOUD FOR CUSTOMER

Product

SAP Cloud for Customer core applications all versions

Keywords

Best Practices to improve performance, troubleshoot performance issue,Downtime, Hosting, Not Available, Latency, LAG, Unavailable, Offline  , KBA , LOD-CRM-PRF , Performance , Problem

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