Symptom
- User A created a connection with "Share Credentials" toggle enabled.
- User B edits this connection, changing the credentials.
- User A is deleted.
- The credentials vanished.
Environment
SAP Analytics Cloud 2023.14.1
Cause
- When user A creates a connection and chooses to "share credentials", the credentials are attached to the connection, and the owner of the connection is user A. So, the "owner of the credentials" is user A.
- User B is effectively editing user A's credential and does not create a new set. So when someone edit the connection and add another credential on it, they are just editing the credentials that are "owned" by user A.
- If the connection is shared with user C, user C would be using the new credentials edited by user B, but that "belong" to user A.
- Deleting user A effectively deleted user A's credentials inputs for security purposes, so the behavior of the credentials vanishing is by design.
So when user A is deleted and the ownership of the connection is transfered to user B, the credentials are vanished, and all the new credentials added from now will "belong" to user B.
Maybe it's better to understand when thinking that when "share credential" option is enabled, the credential belongs to the connection object (and to the owner of this connection), and not to the user who added the credentials.
Resolution
This is a by design behavior.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- 2728183 - SAP Analytics Cloud (SAC) releases and release information
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud.
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
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