SAP Knowledge Base Article - Public

3422939 - When Invoicing Multiple Invoice Requests At Once, Not All Invoice Requests are Brought Over Into the New Invoice Screen

Symptom

You try to Invoice multiple Invoice Requests at once by selecting them in the Invoice Requests view. However, when doing so for a high number of documents, you notice that not all of the selected Invoice Requests are present in the New Invoice screen.

Environment

SAP Business ByDesign 

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Open the Invoice Requests view. 
  3. Select multiple 'To Be Invoiced' Invoice Requests
  4. Click the 'Invoice' Button 

In the New Invoice Screen, you see that not all of the selected Invoice Requests appear. The same also happens when using the 'Invoice - Advanced' Button.

Cause

The functionality to Select multiple documents in the Invoice Requests screen will not work for more than 30 records at a time. This is due to how the system works internally with pagination, where the selection is restricted to all entries in the latest page, which is 30 records.

Resolution

This is the expected system behavior. It is recommended to select and invoice at most 30 Invoice Requests at a time, until all records are processed.

Keywords

Invoice Request, Select, Shift, Control, Ctrl, Multiple, Selection, Impossible, Unable, Missing, Screen, Page, New Invoice, Document. , KBA , AP-CI-CI , Customer Invoice , How To

Product

SAP Business ByDesign all versions