Symptom
- In SAC > Administration > Security, the toggle to turn on "dynamic user creation" when using a custom SAML IdP does not stay turned on even when saving the settings
- Issue occurred after migrating their tenant from one datacenter to another (AWS to Azure cloud)
- Checking the checkbox for 'dynamic user creation' saving and leaving the page and coming back shows that checkbox is unchecked again
- The settings for "dynamic user creation" does not persist and stay saved
- Dynamic User creation does not work
- SAML SSO works fine
- Custom IdP works fine and can verify user attribute and upload IdP metadata successfully -- Only the Dynamic User creation toggle does not work
Environment
- CF tenants
- SAP Analytics Cloud Version: 2025.1.8
- Hosted on AWS then migrated to Azure datacenter
Reproducing the Issue
1. In SAC > Administration > Security, enable a custom SAML IdP
2. Check the box to enable "dynamic user creation"
3. Click "save"
4. exit the page or refresh the page
5. Observe that the "dynamic user creation" is now unchecked
Cause
Known behavior that is currently being worked by development team.
Resolution
Raise a ticket under "LOD-ANA-AUT" mentioning this KBA.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- 2728183 - SAP Analytics Cloud (SAC) releases and release information
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud.
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
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- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
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Keywords
Dynamic user creation, saml, sac, analytics, cloud, mapping, save, persist, bug, issue, defect, ops, operations, fpa137, backend, sso, aut, authentication, auth, aut-sam, , KBA , LOD-ANA-AUT , SAC Authentication / Login , Problem