SAP Knowledge Base Article - Preview

3442948 - SAML Dynamic User Creation setting will not turn on

Symptom

  • In SAC > Administration > Security, the toggle to turn on "dynamic user creation" when using a custom SAML IdP does not stay turned on even when saving the settings
  • Issue occurred after migrating their tenant from one datacenter to another (AWS to Azure cloud)
  • Checking the checkbox for 'dynamic user creation' saving and leaving the page and coming back shows that checkbox is unchecked again
  • The settings for "dynamic user creation" does not persist and stay saved
  • Dynamic User creation does not work
  • SAML SSO works fine
  • Custom IdP works fine and can verify user attribute and upload IdP metadata successfully -- Only the Dynamic User creation toggle does not work


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Environment

  • CF tenants
  • SAP Analytics Cloud Version: 2025.1.8
  • Hosted on AWS then migrated to Azure datacenter

Product

SAP Analytics Cloud 1.0

Keywords

Dynamic user creation, saml, sac, analytics, cloud, mapping, save, persist, bug, issue, defect, ops, operations, fpa137, backend, sso, aut, authentication, auth, aut-sam,  , KBA , LOD-ANA-AUT , SAC Authentication / Login , Problem

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