3478014 - Cannot remove Analytics Hub license - SAP Analytics Cloud

A License has been assigned on a user, and now that License cannot be removed, two errors can appear.

• "User changes cannot be saved. The maximum number of Analytics Hub licenses have been reached. Please check your current license usage limits. Then deactivate users, delete inactive users, or consider an upgrade to your plan.
  Correlation ID: XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXX"
• "There are no Analytics Hub licenses purchased.
  Correlation ID: XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXX"

Issue context: After migrating from NEO to Cloud Foundry there are no more Analytics Hub Licenses available and a Role with the License remains on users.

SAP Analytics Cloud version: 2024.8.10

1. Open SAP Analytics Cloud Tenant.
2. Go to Security > Users.
3. The error appears:
   1. "There are no Analytics Hub licenses purchased.
      Correlation ID: [...]" 
4. From the same page, select a user with the incorrect assigned Analytics Hub License and change the roles on "Select User Roles".
5. Try to select any Role or to clear the Selection > Click "OK" > and now "Save".
6. The error appears and the previous Role and License return:
   1. "User changes cannot be saved. The maximum number of Analytics Hub licenses have been reached. Please check your current license usage limits. Then deactivate users, delete inactive users, or consider an upgrade to your plan.
      Correlation ID: [...]"
   2. "There are no Analytics Hub licenses purchased.
      Correlation ID: [...]"

This was identified as a bug.

If you are facing something similar, raise a case under "LOD-ANA-LS" and share this KBA.

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