3478014 - Issues with Analytics Hub license - SAP Analytics Cloud

A License has been assigned on a user, and now that License cannot be removed, one of the following errors can appear.

• "User changes cannot be saved. The maximum number of Analytics Hub licenses have been reached. Please check your current license usage limits. Then deactivate users, delete inactive users, or consider an upgrade to your plan.
  Correlation ID: XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXX"
• "There are no Analytics Hub licenses purchased.
  Correlation ID: XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXX"

• "Team membership cannot be updated. The maximum number of Analytics Hub licenses have been reached. Please check your current license usage limits. Then deactivate users, delete inactive users, or consider an upgrade to your plan.

  Correlation ID: XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXX"

Issue context: After migrating from NEO to Cloud Foundry there are no more Analytics Hub Licenses available and a Role with the License remains on users.

Possible workflows affected where this error can be experienced:

• Creating a new user
• Deleting a user
• Adding members to a team
• Removing members from a team
• Adding a Role to a user
• Removing a Role from a user

SAP Analytics Cloud version: 2024.8.10

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