Symptom
If a model has any story linked to it then it is not possible to add an account dimension to the model.
The option to add an account dimension is greyed out. A warning message is displayed: "Account: you cannot add an account dimension if the model is already used or has private versions."
Environment
SAP Analytics Cloud (Enterprise)
Reproducing the Issue
- Access SAC tenant
- Go to Model
- Click "Add dimension"
Cause
This is a by-design behavior.
Resolution
It is not possible to add an Account dimension to an existing model when the model is already part of a story. This is an intentional restriction.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud.
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- SAP Analytics Cloud Connection Guide
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support
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Keywords
SAC, model, dimension, link, users, account, story , KBA , LOD-ANA-ML , SAC Modelling , LOD-ANA-PL , Planning , LOD-ANA-DES , Story Design & Visualizations , Known Error
Product
Attachments
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SAP Knowledge Base Article - Public