Symptom
“Split to New Ticket” Action is not showing for few Inbound E-mails in the Timeline facet of a Ticket.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications 2408
Keywords
Split to New Ticket, Timeline Interactions, KBA , LOD-CRM-SRP-INT, Ticket Interactions, How To , KBA , LOD-CRM-SRP , Service Request Processing , Problem
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