Symptom
- Auto Refresh does not work as expected.
- After opening any page in the dashboard the first auto refresh is happening only after few minutes, instead of the time set. Configure Auto Refresh in Stories | SAP Help Portal
- Based on Live Data.
- Story 2.0/ODE.
Environment
SAP Analytics Cloud Version: 2024.15.13
Reproducing the Issue
- Go to SAP Analytics Cloud System.
- Open Story.
- Go to View Mode.
- Notice that after some time it refresh, but was not the time set on "Auto Refresh" settings.
Cause
Currently missing functionality on Auto-Refresh.
Resolution
Fixed on QRC1 and on Patch 2025.03.
See Also
- Configure Auto Refresh in Stories | SAP Help Portal
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- 2728183 - SAP Analytics Cloud (SAC) releases and release information
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud.
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
SAP Analytics Cloud, SAC, SAP, Analytics, Cloud, kba, note, help, knowledge, chart, story, canvas, responsive, model, modeling, connection, tenant, version, refresh, auto, live, hana, data, not, working, autorefresh, setting , KBA , LOD-ANA-DES , Story Design & Visualizations , LOD-ANA-XUS , User assistance, performance statistics , Problem
Product
SAP Analytics Cloud 1.0
SAP Knowledge Base Article - Public