3547156 - Able to access Learning via Custom Tile using Proxy Now in Bizx

• When using the Proxy Now feature on the BizX Platform as an Admin, a custom tile on the home page provides a link for navigation to learning. 
• Using custom tile via Proxy Now allows navigation to Learning and the ability to start eLearning/Course.

SAP SuccessFactors Learning

1. Login to the system -> navigate to Proxy Now -> Search for User you want to Proxy.
2. Click on Custom Learning tile on the Bizx homepage.
3. Able to access Learning via BizX Proxy feature.
4. The proxy user can start/Launch Content/continue the online training/Course
5. The online course will start.

Note: Above behavior cannot be reproduced when Proxying users in LMS via LMS->People-> Users-> Launch Proxy.

The issue is caused by a known gap in the proxy behaviors between the Proxy Now feature on the BizX Platform and the Launch Proxy in LMS.

As a workaround BizX Proxy feature can be disabled as a whole.

1. Navigate to Provisioning.
2. Go to Authorized SP Assertion Consumer Service Settings.
3. Next to Learning Assertion URLs, select the Prevent Proxy User checkbox.
4. Click the Save button.
5. Admin won't be able to Proxy Users in BizX Platform, hence unable to access Learning via Proxy Now. 

If you would like this feature to be improved in future LMS releases you have the option to raise an enhancement request to highlight this to product management -

KBA 2090228 - How to submit enhancement requests for SAP Success Factors products

KBA 2440835 - Proxy Behavior for SAP Jam and Learning

KBA 2090228 - How to submit enhancement requests for SAP Success Factors products

SAP SuccessFactors Learning, Proxy Now, Launch Proxy, Start, LMS, navigation, learning, eLearning, Prevent Proxy User, Custom tile, Provisioning. , KBA , LOD-SF-LMS-TIL , Landing Page and Tiles , Problem