3547156 - Able to access Learning via Custom Tile using Proxy Now in Bizx

• When using the Proxy Now feature on the BizX Platform as an Administrator, a custom tile on the home page provides a link for navigation to Learning user side. 
• Using Custom Tile via Proxy Now allows navigation to Learning and the ability to start eLearning/Course.

SAP SuccessFactors Learning

1. Login to the BizX >
2. Navigate to Proxy Now >
3. Search for user you want to proxy with >
4. Click on the Custom Learning tile on the Bizx homepage >
5. Able to access Learning via BizX Proxy feature >
6. The proxy user can start/launch content or continue it >
7. The online course will start.

Note: Above behavior cannot be reproduced when proxying users in LMS via Learning Administration >People > Users > Launch Proxy.

The scenario is caused by a known gap in the proxy behaviors between the Proxy Now feature on the BizX Platform and the Launch Proxy in LMS.

As a workaround BizX Proxy feature can be disabled as a whole, for that:

1. Navigate to Provisioning >
2. Go to Authorized SP Assertion Consumer Service Settings >
3. Next to Learning Assertion URLs, select the Prevent Proxy User checkbox >
4. Click on the Save button >
5. Administrator won't be able to Proxy Users in BizX Platform, hence unable to access Learning via Proxy Now. 

If you would like this feature to be improved in future LMS releases you have the option to raise an enhancement request to highlight this to product management - KBA 2090228 - How to submit enhancement requests for SAP Success Factors products.

KBA 2440835 - Proxy Behavior for SAP Jam and Learning

KBA 2090228 - How to submit enhancement requests for SAP Success Factors products

lms, learning, proxy, now, launch, start, navigation, eLearning, prevent, user, custom, tile, provisioning , KBA , LOD-SF-LMS-TIL , Landing Page and Tiles , LOD-SF-LMS , Learning Management System , Problem