Symptom
- Export of table widget with scope All has a different time zone (hour behind or in advance) comparing to when the report is ran online for some results.
- SuccessFactors with SAP Analytics Cloud Embedded.
Environment
SuccessFactors
SAP Analytics Cloud Version 2024.21.11
Reproducing the Issue
- Login to the instance
- From SuccessFactors main page, from the top left Navigate to "Reporting"
- Run the affected Story Report
- Notice the time zone for the Column e.g: "Last Modified Date"
- Right click on the Table > Export the widget as "CSV" with Scope "All"
- Compare the time zone for that column "Last Modified Date" and the exported result.
- You will notice a difference between them.
Cause
Product Limitation on SAP Analytics Cloud.
Resolution
Fixed on patch version: 2025.03
Note: Using Scope "Point of View" it returns the same Date time as per the Online Report.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- 2728183 - SAP Analytics Cloud (SAC) releases and release information
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud.
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
SAP Analytics Cloud, SAC, SAP, Analytics, Cloud, kba, note, help, knowledge, chart, story, canvas, responsive, model, modeling, connection, tenant, version, time zone, date, discrepancy, difference, Online, point, of, view, scope, all, All, scope "All", csv, excel, file, export, exp, import, change, mismatch, few hours, behind, advance, Exporting, CSV Scope All, Table, Story Reports, SuccessFactors , KBA , LOD-ANA-OEM , Embedded usage of SAP Analytics Cloud , LOD-ANA-TAB , Table , Problem
SAP Knowledge Base Article - Public