SAP Knowledge Base Article - Public

3559547 - Date time returns few hours behind or in advance when Exporting a CSV Scope All from a Table in Story Reports - SuccessFactors with SAP Analytics Cloud

Symptom

- Export of table widget with scope All has a different time zone (hour behind or in advance) comparing to when the report is ran online for some results.

- SuccessFactors with SAP Analytics Cloud Embedded.

Environment

SuccessFactors
SAP Analytics Cloud Version 2024.21.11

Reproducing the Issue

 

  1. Login to the instance
  2. From SuccessFactors main page, from the top left Navigate to "Reporting"
  3. Run the affected Story Report
  4. Notice the time zone for the Column e.g: "Last Modified Date"
  5. Right click on the Table > Export the widget as "CSV" with Scope "All"
  6. Compare the time zone for that column "Last Modified Date" and the exported result.
  7. You will notice a difference between them.

 

Cause

Product Limitation on SAP Analytics Cloud.

Resolution

Fixed on patch version: 2025.03

Note: Using Scope "Point of View" it returns the same Date time as per the Online Report.

See Also

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Keywords

SAP Analytics Cloud, SAC, SAP, Analytics, Cloud, kba, note, help, knowledge, chart, story, canvas, responsive, model, modeling, connection, tenant, version, time zone, date, discrepancy, difference, Online, point, of, view, scope, all, All, scope "All", csv, excel, file, export, exp, import, change, mismatch, few hours, behind, advance, Exporting, CSV Scope All, Table, Story Reports, SuccessFactors , KBA , LOD-ANA-OEM , Embedded usage of SAP Analytics Cloud , LOD-ANA-TAB , Table , Problem

Product

SAP SuccessFactors HCM Core 2411