Symptom
-Charts and Bubbles Charts missing in the widget.
-Notice when changing that Hierarchy level to Parent on a Chart and after duplicating the Chart and re entering the measure it works back.
-Based on BW/S4HANA Live Connections.
-New Story Type 2.0, ODE.
-Started around mid of February 2025. (Working fine before)
Environment
- SAP Analytics Cloud: 2025.1.8
Reproducing the Issue
- Go to SAP Analytics Cloud.
- Open the Affected Story (Based on Live Data).
- The Charts are empty, it use to be displaying Bar or Bubbles before.
- Notice that creating a new Chart, everything works as expected.
Cause
Missing Notes on Backend System as per: 3580744 - Compatibility Guidance for Using Optimized Story Experience with SAP BW Live Data - SAP for Me
Resolution
Implement notes:
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- 2728183 - SAP Analytics Cloud (SAC) releases and release information
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud.
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
SAP Analytics Cloud, SAC, SAP, Analytics, Cloud, kba, note, help, knowledge, chart, story, canvas, responsive, model, modeling, connection, tenant, version, ode, live, bubble, chart, bubbles, bar, bars, visible, empty, not, displaying, display, missing, miss, not, included, previous, working, regression , KBA , LOD-ANA-DES-CHART , SAP Analytics Cloud core charting , LOD-ANA-LDC-BW , SAC Live Data Connection BW , Problem