Symptom
No data imported during import job refresh via custom role in SAC
Environment
SAP Analytics Cloud 2025.1.14
Reproducing the Issue
- Login to SAC with custom role
- Open the model
- Navigate to Data Management.
- Refresh the created import job
Notice: Import job is successfully refreshed with the message '0 rows are imported' in the Data Timeline.
Cause
Import jobs will reject all records if the data lock is enabled with the default state set to locked.
Resolution
- Either set the locked state to 'Restricted' and provide the required ownership for each dimension used in the data lock.
OR - Set the locked state to open prior to the import.
Note: users can also change the data in the model in this time.
See Also
- https://help.sap.com/docs/SAP_ANALYTICS_CLOUD/00f68c2e08b941f081002fd3691d86a7/e07d46e950794d5a928a9b16d1394de6.html?locale=en-US
- 2604397 - What permissions does user at least need to import data into a model in SAP Analytics Cloud (SAC)?
- 3417787 - Failed to run importing jobs for non-admin users in SAP Analytics Cloud (SAC) - SAP for Me
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- 2851317 - Where can I find more information on SAP Analytics Cloud (SAC) for Planning features and documentation?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
SAC, SAP Analytics Cloud, 0 rows imported , KBA , LOD-ANA-ML , SAC Modelling , Problem
Product
SAP Analytics Cloud 1.0
SAP Knowledge Base Article - Public