SAP Knowledge Base Article - Public

3608807 - Add New Work Order with same date as previous ECWK record creates inconsistent end dates in Job Information for an contingent worker

Symptom

When a new SCWK record is being inserted on the same date as the previous ECWK record, it causes some issues in End date correction. The issue is, the end date of the SCWK record just before the ECWK record corrects the end date incorrectly. 

Environment

SAP Successfactors Employee Central

Reproducing the Issue

Steps to follow:

  1. Assume currently 3 Job Info records exist for an contingent worker. 
  2. Dates are:SCWK: 1/1/23, SCWK: 1/1/24, ECWK: 1/2/25
  3. Now, create new work order dated from 1/2/25 to 5/31/25
  4. User then inserts a new Job info slice of SCWK from History UI.
  5. This is dated 1/2/25. Note that this is the same date as existing ECWK start date.
  6. Now, the final start and end dates of the records are as follows which has incorrect job info end date for one of the record.
    • SCWK: 1/1/23 -> EED: 12/31/23
    • SCWK: 1/1/24 -> EED: 5/31/25
    • SCWK: 1/2/25 -> EED: 5/31/25
    • ECWK: 6/1/25 -> EED: 12/31/9999

Resolution

  • Engineering team has confirmed this behavior as a known limitation existing from the time Job Info imports were moved to service layer.
  • Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.
  • Workaround :
    1. Delete the ECWK record from job information.
    2. Reimport the SCWK record incrementally for the newly created work order.

See Also

2643193 - Incremental load and Full Purge import of Work Order on various scenarios of Contingent Worker.

Keywords

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Product

SAP SuccessFactors Employee Central all versions