Symptom
- The personal information and address records of the primary employment are updated to reflect the effective date of the concurrent employment when hiring an employee via onboarding.
- Historical records from the primary employment disappear after the concurrent employment onboarding process.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Hire an employee on a concurrent employment via onboarding.
- Observe that the personal information and address records of the primary employment are updated to the effective date of the concurrent employment.
- Notice that historical records from the primary employment disappear.
Resolution
This is a known issue for which engineering work is currently in progress. To stay informed about when the code fix will be delivered, kindly reach out to your account manager to monitor the internal ticket OBX-37499.
See Also
Keywords
concurrent employment, onboarding, personal information, address records, historical data, effective date, attachment ID error, SAP SuccessFactors Employee Central, OBX-37499 , KBA , LOD-SF-OBX-CE , Concurrent Employment , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem
Product
SAP SuccessFactors Onboarding ; SAP SuccessFactors Onboarding 2505