SAP Knowledge Base Article - Public

3616920 - Personal Information history removed after PDC is completed for Concurrent Employment and Global Assignment - Onboarding

Symptom

  • The personal information and address records of the primary employment are updated to reflect the effective date of the concurrent employment when hiring an employee via onboarding.
  • Historical records from the primary employment disappear after the concurrent employment onboarding process.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Hire an employee on a concurrent employment via onboarding.
  2. Observe that the personal information and address records of the primary employment are updated to the effective date of the concurrent employment.
  3. Notice that historical records from the primary employment disappear.

Resolution

This is a known issue for which engineering work is currently in progress. To stay informed about when the code fix will be delivered, kindly reach out to your account manager to monitor the internal ticket OBX-37499.

See Also

3213174 - Attachment Error On Save Of Portlet "The document attachment ID you have provided is incorrect"

3578231 - Unable to complete PDC/Final review step for the Rehire candidates due to attachment Id error

Keywords

concurrent employment, onboarding, personal information, address records, historical data, effective date, attachment ID error, SAP SuccessFactors Employee Central, OBX-37499 , KBA , LOD-SF-OBX-CE , Concurrent Employment , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem

Product

SAP SuccessFactors Onboarding ; SAP SuccessFactors Onboarding 2505