3650233 - "Is Overridden" Value Changed To 'Yes' After Approval Of Hire Workflow, Even If Formal Name Is Not Manually Changed

A new hire is processed in the system and a workflow is involved in the hire process which needs to be approved before the hire can be fully moved into EC. Even if the 'Formal Name' field is not edited during the hire process and is not edited during the workflow process, the 'Is Overridden' / 'is-overridden' value is changed from 'No' to 'Yes' after the hire workflow is approved.

SAP SuccessFactors Employee Central

1. Log into environment
2. Go to 'Manage Pending Hires' or 'Add New Employee' to process a hire
3. Submit the hire, trigger a workflow which needs to be approved
4. Finish approval of the workflow
5. Notice the 'Is Overridden' / 'is-overridden' field, which relates to the Formal Name and Name Format, has been set to 'Yes' even though no changes were manually made to the Formal Name

During the hire process, the formal name value is generated before the workflow is triggered. When the workflow is being approved, a call is made to generate the formal name again, which causes the 'Is Overridden' / 'is-overridden' value to be switched.

This is a known scenario which will be resolved with ECT-258411 with the 2H 2025 / 2511 release.

2834005 - Formal Name does not update after enabling Name Format | SAP Knowledge Base Article

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