3699794 - Clarification regarding form i-9 section 2 and task due dates

• Discrepancy in the SAP SuccessFactors Onboarding 2H 2025 release notes (OBX-37624) regarding the due dates for the "Complete Form I-9 Section 2" task versus the task due dates for updating document receipts.
• Release notes state that the task is due 90 working days after the hire date, but the provided screenshot shows "Due in 5 months" for the "Complete Form I-9 Section 2" task.
• Clarifications were requested regarding whether the 90 working days rule applies only to the task and not Section 2 completion.
• Clarifications were sought regarding dependencies between Section 2 and task timing.
• Additional clarifications were requested regarding the distinction between "document receipt" and "final document" and the system behavior when a receipt is presented with a validity date far in the future.

SAP SuccessFactors Onboarding

1. Review the 2H 2025 release notes for SAP SuccessFactors Onboarding (OBX-37624).
2. Observe the discrepancy between the stated due date for the task (90 working days) and the screenshot showing "Due in 5 months" for "Complete Form I-9 Section 2."
3. Attempt to configure the system based on the release notes and verify the behavior when a new hire presents a valid document receipt.

The cause of the discrepancy is related to the updated system logic introduced in the 2H 2025 release (OBX-37624), which changes the due date of the Section 2 Receipt Update / Pending Receipt follow-up task from a fixed 3 business-day due date to a fixed 90 business-day due date (from the hire/start date).

1. As per the guidance shared by the Engineering Team, OBX-37624 does not override expiration-date-based task logic.
2. OBX-37624 changes the due date of the Section 2 Receipt Update / Pending Receipt follow-up task from a fixed 3 business-day due date to a fixed 90 business-day due date (from the hire/start date).
3. A Receipt does not extend work authorization but temporarily satisfies the document requirement for completing Form I-9 Section 2, typically for up to 90 days.
4. Employers must perform the task on the actual Work Authorization Expiration Date, regardless of the Receipt validity.
5. The system does not generate a Section 3 task based on a document marked as a Receipt.
6. The task is evaluated only after the Receipt is updated to a non-receipt document. Once the user updates the Receipt to the actual document, the system uses the Work Authorization Expiration Date of the underlying document to drive the standard task behavior.

Refer to: Enhancements to the U.S.C.I.S. Form I-9 - Onboarding.

Refer to: KBA KB1279579 - Enhancements to the U.S.C.I.S. Form I-9 - Onboarding.

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