Symptom
- SAP SuccessFactors HCM is switching to the "DigiCert TLS RSA4096 Root G5 Public Key Infrastructures (PKI) for Bizx, LMS and RMK CDN URLs.
- You own a custom trust store which contains the "DigiCert Global Root G2" certificate, and you want to add the new "DigiCert TLS RSA4096 Root G5" certificate. Please take the necessary action any time, as soon as possible.
Previously, we had an ETA for this as April 1st, but this has now been postponed with no date defined yet. As soon as a new date is defined for this change to take place, a new communication will be sent out to all our customers to provide you with enough time to prepare for this update.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP SuccessFactors HCM Suite
Product
SAP SuccessFactors HCM Suite 2511
Keywords
SuccessFactors, Digicert G2, G5 , Certificate Pinning, FQDN URLS, API URLS, Certificate Renewals, SSL Certificate, Integration Certificate , KBA , LOD-SF-PLT-PSI , Product Security Inquiries , How To
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