Symptom
- A Team cannot be deleted or changed in the new team design interface of SAP Analytics Cloud.
- The team is visible only in the new design interface, not in the former design interface, causing uncertainty about which interface displays accurate information.
- Attempts to delete the team result in the error message: "Object TEAM:t.A:xxxxx was not found or you do not have permissions to read it. Correlation ID: xxxxx"
- Attempts to change the team result in the system appearing to work without completing the action.
- The issue persists even with system administrator authorizations, system ownership, and no license issues.
Environment
SAC Administration
Reproducing the Issue
- Access SAP Analytics Cloud and navigate to Security > Teams. Ensure the current design experience of teams is being used, not the former one.
- Search for the team.
- Attempt to edit the team. The screen keeps loading, and the error appears in network logs:
- "Object TEAM:t.A:xxxx was not found or you do not have permissions to read it."
- Reload the page and attempt to delete the team. The error message in the UI states:
- "Object TEAM:t.A:xxx was not found or you do not have permissions to read it. Correlation ID: xxx"
- Switch to the former interface in Teams, search for the team, and confirm it is not visible there.
Resolution
Please create a case under LOD-ANA-LS so the Development Team can clear any erroneous entries in the backend.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud.
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- SAP Analytics Cloud Connection Guide
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support
Your feedback is important to help us improve our knowledge base.
Keywords
SAP Analytics Cloud, team FI_TR_PLAN_USER_50HERTZ, new team design interface, visual bug, object not found, permissions error, correlation ID, team deletion issue, team modification issue, SAC administration. , KBA , LOD-ANA-ADM , SAC Administration , Problem
Product
SAP Analytics Cloud all versions
SAP Knowledge Base Article - Public