Symptom
- Stories using linked models show a freezing/loading screen when a dimension is added to the widgets.
- The issue also appears when some rows are removed from tables.
- The issue is observed in both new tables and charts.
Environment
SAP Analytics Cloud
Reproducing the Issue
- Access SAP Analytics Cloud.
- Navigate to the story.
- Open the right panel, click on the table, go to builder, and in columns, click "Add Dimension" > "xxx". The table keeps loading indefinitely.
- Alternatively, open the right panel, click on the table, go to builder, and remove a few rows (usually after 6 or 7 rows). The table keeps loading indefinitely.
- The same behavior is observed in the chart created below the main table when adding dimension > "xxx".
Resolution
The fix has been deployed with wave 2026.02.10.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud.
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- SAP Analytics Cloud Connection Guide
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support
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Keywords
stories freezing, loading screen issue, linked models, add dimension, remove rows, SAP Analytics Cloud, tables, charts, performance issue, widgets, builder panel , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem
Product
SAP Analytics Cloud all versions
SAP Knowledge Base Article - Public