Symptom
Error "Refused to Connect" when Embedding a Story into a Web Page Widget in SAP Analytics Cloud
Environment
SAP ANALYTICS CLOUD 2026.2.10
Reproducing the Issue
- Log in to the SAC
- Navigate to the Stories section and create a Responsive Story.
- Under the Insert option, click on Others and add a Web Page widget to the story canvas.
- In the Web Page widget settings, enter the URL of another SAC story.
Notice : The widget fails to load the story and displays the error “Refused to Connect.”
Cause
By design behavior of the product.
Resolution
Kindly submit an enhancement request to request this feature as per - 2424376 - How do you create an enhancement request and provide feedback for SAP Analytics Cloud?
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
sac, sac tenant, refused to connect, crm application, embedding sac story, trusted originals, iframe embedding, sac error, sac story access, sac crm integration, sac troubleshooting, sac embedding error, sac tenant access, sac iframe, sac report error, sac cloud. , KBA , LOD-ANA-ADM , SAC Administration , Product Enhancement
SAP Knowledge Base Article - Public