3802346 - "Insight Card Subscription" option not available for stories using Datasphere tunnel connection in SAP Analytics Cloud (SAC)

"Insight Card Subscription" option not available for stories using Datasphere tunnel connection in SAC

• SAP Analytics Cloud 2026.15.6
• Datasphere Tunnel Connection

1. Login to the SAC tenant.
2. Open a story created on a Datasphere tunnel connection.
3. Click on the chart and open the builder panel.
4. Navigate to styling panel.

Notice : Under Quick Menus, the option "Insight Card Subscription" is not visible.

• This is a by-design behavior.
• "Insight Card Subscription" is not currently supported for the datasphere tunnel connection. 
  
  

Kindly submit an enhancement request to request this feature as per - 2424376 - How do you create an enhancement request and provide feedback for SAP Analytics Cloud?

• Enabling SAP Analytics Cloud Cards for Subscription as SAP Start Insights | SAP Help Portal
• 3006315 - How to submit a Feature Requests / Enhancement ideas for SAP Cloud Products
• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Search for SAP Analytics Cloud content using Google or Bing:
  • https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
  • https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
  • https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
  • Note: Add relevant text or warning/error messages to the text search field to filter results.
• SAP Analytics Cloud Connection Guide
• Getting Started with SAP Analytics Cloud Expert Community page
• SAP Analytics Cloud Get More Help and SAP Support
• Need More Help? Contact Support or visit the solution finder today!

chart context menu, visualization panel, builder sidebar, card subscription feature, tunnel connection limitation, Datasphere live data, SAC story designer, feature not supported, design behavior, subscription unavailable , KBA , LOD-ANA-DES , Story Design & Visualizations , Product Enhancement