3804622 - Application Error When Saving BCUI After Updating National ID Information

• When updating Country specific national ID information in Manage Business Configuration (BCUI), the system shows: "An application error occurred. Please try again later, or notify support"
• An Application error with fingerprint=8e4e91cd0449a91010748d284fc0b684d3177f16

SAP SuccessFactors Employee Central

1. Open Manage Business Configuration (BCUI).
2. Navigate to the country specific National ID element and attempt to update for example: Hungary.
3. Save the changes; the application error appears.

The National ID configuration retrieves the list of countries from the csfCountry picklist by default. If the csfCountry picklist is inactive, the system cannot retrieve the country values and throws an application error when making changes in BCUI.

To Resolve, please follow the below steps:

1. Go to Picklist Centre
2. Search for picklist "csfCountry"
3. Verify the status is Active , if it is Inactive then make it Active
4. Save the picklist

• 2693304 - Application Error While Trying to Save a National ID
• 2670472 - Missing Country Specific National ID Card Configuration in Manage Business Configuration (BCUI)

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