Symptom
Unable to import the Story Report on system CSD (Common Super Domain).
The following error appears:
- "An error occurred while importing a Story report or reports."
Environment
- SAP Analytics Cloud Version: 2024.8.7
- SAP SuccessFactors Version: SAP SuccessFactors Version HCM Core 2405
Reproducing the Issue
- Open your SuccessFactors system.
- Navigate to "Report Center".
- Click on "Import" and select the File recently exported from the source tenant.
- Notice that the following error appears: "An error occurred while importing a Story report or reports."
Cause
Users that does not have proper access to the tenant will receive the error message after the import.
- "An error occurred while importing a Story report or reports."
Resolution
Check the user access to the "Report Centre" area.
See Also
- 2975090 - Report Story "Error occurred while importing the Story report" failure codes - Causes and Fixes | SAP Knowledge Base Article
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- 2728183 - SAP Analytics Cloud (SAC) releases and release information
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud.
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
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- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
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