Symptom
For certain users, the display format is not displayed in the National ID field when National ID information is added during the Add New Employee screen.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central - Add New Employee
Reproducing the Issue
- Go to Add new employee screen.
- Fill in the mandatory fields and proceed to the National ID-Information section.
- Select the country, Card type and check.
- The display format is not visible.
Resolution
This is an expected behavior as per the current system design.
Workaround: Once the National ID edit permission is granted to the logged-in user, the issue will be resolved.
See Also
- 2446671 - National ID Card Type Field Is Missing
- 3690200 - Display Format is not shown in the National ID Field when National ID Information is defaulted through rule in Add New Employee page - 2H 2025
- 2716713 - Regular Expression for National ID Format that matches a single character that is either a whitespace or a digit - SAP for Me
Keywords
National id field, display format missing, sap SuccessFactors, employee central, hiring process, business rule, pre-populated fields, national id card type, add new employee, format issue, onboarding, configuration, rules, RBP, UI, KI2H2025, KI2H2026, LOD-SF-EC-HIR-NEW, Add New Employee Wizard, Employee Central, LOD-SF-EC-PER-NAT, National ID - Config, Rules, RBP, UI, LOD-SF-EC-HIR, Hire & Rehire Wizards, Regular Expression , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , LOD-SF-EC-PER-NAT , National ID - Config, Rules, RBP, UI , LOD-SF-EC-PER , Person Data (All Person Data Types) , How To
SAP Knowledge Base Article - Public